http://www.aarweb.org/About_AAR/FAQ/labels.asp

Frequently Asked Questions (FAQ)

Label Rentals

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1.  
I just want to talk to a human being; how can I do that?
     
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2.  
I'm a member; Does the AAR rent or sell my contact information?
     
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3.  
How can I prevent my information from being made available to advertisers?
     
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4.  
How can one request labels from the AAR?
     
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5.  
Why do I see one count in parentheses beside an Interest Area List, but get a different count on the results page?
     
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6.  
What does it mean that payment will be processed within two business days?
     
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7.  
Why does the AAR require payment for lists rental requests within thirty days?
     
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8.  
What if I fail to make payment within thirty days of requesting a list?
     
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9.  
Why does the AAR require that mailings be sent within two months after a list is provided?
     
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10.  
What if I find out I cannot send a mailing within two months?
     
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11.  
We have already merged and purged with a previous AAR mailing list. Why can't we just pay for a new list, but use the old one?
     
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12.  
How do I make payment for a label rental request?
     
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13.  
How can I get the AAR Federal Tax ID Number or address, which our institution requires to process a payment?
     
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14.  
How can I get a receipt for the payment I submitted?
     
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15.  
Can one rent labels for members of a program unit?
     
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16.  
Can one rent labels for members based on gender or ethnicity?
     
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17.  
I've lost the order ID for my label rental request; what can I do?
     
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18.  
Why are Order IDs so long?
     

 

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